Privacy Policy

What this site collects

This site runs no advertising and sells no data. We collect only what the features below need to work, and we state each one plainly.

Analytics

Cloudflare Web Analytics measures page views without cookies or cross-site tracking. We also count a small allowlist of booking, contact, registration, community, and download actions as anonymous daily aggregates. Those counters keep only the event, a broad landing-page bucket, a broad source category, and the day. They contain no visitor or session identifier, IP address, URL query, referrer hostname, or free-form campaign value. Browser-session deduplication reduces repeats, so the numbers are directional rather than an authoritative record of people or revenue.

First-touch attribution

When you first arrive, the site stores the landing path, the referrer's origin and path, and only the standard utm_source, utm_medium, utm_campaign, utm_content, and utm_term fields in browser session storage. Query strings and URL fragments are otherwise discarded. If you submit the contact form, those source fields are included with your message. If you continue to booking, only a finite landing category and broad source category are passed to Cal.com as booking metadata. Otherwise the source details disappear when the browser session ends.

Contact form

What you submit — name, email, company, message, and the optional answer to “How did you hear about us?” — is emailed to us via Resend, our email delivery provider, and lands in our Microsoft 365 mailbox. The live form always uses Cloudflare Turnstile, an automated-abuse check that processes technical signals from your browser under Cloudflare's privacy policy. If that verification or its server configuration is unavailable, the form stays closed and offers direct email instead. We use your submission to reply to you. We don't add you to any list.

Booking an assessment

The assessment booking page may ask you to request a time by email or, after the scheduler is verified, enter your email before loading an inline Cal.com calendar. Until you continue, that email stays only in the page's memory. Continuing shares it with Cal.com to prefill the booking form. The name, email, time-zone choice, and scheduling details you submit there are processed by Cal.com, appear in our connected calendar, and may be used to create the Zoom link for the meeting. We use them to hold and follow up on the one-hour assessment — nothing else.

Office Hours registration and Zoom

Office Hours registration collects your first name, last name, and email. Resend uses them to send the confirmation and recurring calendar file; it also keeps the contact in an internal Office Hours segment with an Office Hours email preference so Uptempo may send reminders or necessary scheduling changes. A copy of each confirmation reaches our Microsoft 365 mailbox for registration administration. Registration does not add you to a general newsletter or sales sequence.

You can stop Office Hours notices by replying or emailing us; a future notice may also include a Resend preference link. When you join the session, Zoom processes the meeting and participant information needed to run the call under Zoom's privacy terms. Your Zoom display name and any audio, video, screen share, or chat you choose to use may be visible to other attendees. Sessions are not recorded.

Office Hours is a public community discussion, and attendees speak for themselves. Treat anything you share there as public. Uptempo may publish its own takeaways from topics discussed, but will not quote or identify attendees without separate permission.

Slack Community

The Slack Community page does not load Slack or share information with Slack until you follow a verified public invite. If you join, Slack processes the account, profile, workspace activity, and messages you provide under its own terms. Treat the workspace as a public community: do not post credentials, client information, confidential material, or anything covered by an NDA. An email asking for an access update is handled as ordinary business correspondence.

Client engagement data

Engagement work happens in client-owned accounts and repositories under contract terms — see the Security & Trust page for the access model. Any private engagement Slack channel is separate from the public Slack Community and is governed by the engagement terms. This policy covers this website.

Retention

Contact-form emails and assessment-booking records are kept as business correspondence while we need them to respond, maintain an engagement history, or meet legal obligations. An Office Hours contact remains active until you unsubscribe, ask for deletion, or the recurring program ends; delivery records follow Resend's account retention period. Anonymous first-party event aggregates expire after 400 days and contain no contact details or identifier tied to you. Cloudflare may add short-lived browser Network Error Logging instructions for service reliability; those reports are handled by Cloudflare under its provider terms, and Uptempo has not enabled a separate Content Security Policy report collector. You can ask us to delete information as described below.

Your choices and contact

Ask what we hold about you, ask for its deletion, or raise any privacy question at hello@uptempocloud.com. Requests are reviewed during published business hours, and replies use the requesting email thread.

Subprocessors

Cloudflare (site hosting, analytics, reliability reporting, and the live forms' automated-abuse checks) · Microsoft 365 (email, documents, and connected calendar) · Resend (contact-form delivery, Office Hours contacts, and Office Hours email) · Cal.com (assessment scheduling and bounded booking-source metadata) · Zoom (video meetings) · Slack (community account, messages, and workspace activity after you follow the verified invite).